Most Agencies Under-Use PC Voyages

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The reality is that most retail travel agencies — especially smaller ones generating under $10 million in annual sales — don’t take full advantage of PC Voyages (TravelWorks). For many, it functions mainly as an invoicing and receipting tool — printing invoices, recording client payments, and occasionally issuing supplier payments.

What’s missing? The powerful accounting features: reconciliations, commission tracking, supplier statement matching, tax reporting, and management reports. Without these, agencies risk incomplete financials, hidden errors, and a weaker financial foundation.

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Why does this happen?

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• Lack of accounting knowledge or training

• Time pressures — sales come first, bookkeeping later

• Reliance on the year-end accountant with only bank statements

• Smaller agency size, without a dedicated bookkeeper

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The result:

Unreconciled deposits, unrecorded supplier commissions, credit card charges not allocated, and financial reports that don’t reflect reality. Even trainers acknowledge that most agencies use only 40–50% of the system’s capabilities. Or as it’s often said:
“Agencies use it for invoicing, but not for accounting.”

 

Why This Matters

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Accurate bookkeeping is not just about compliance — it’s about clarity, control, and value. Agencies with incomplete financial data lack the insights needed to make informed decisions, and year-end becomes stressful and error-prone.

Looking ahead, proper use of PC Voyages also increases the future value of your agency. A potential buyer will assess not only your sales but also the strength of your back-end accounting. Transparent, accurate records demonstrate professionalism and credibility.

 

This is where I come in.

I help agencies unlock the full power of PC Voyages — transforming it from a basic invoicing tool into a complete financial management system that protects your agency today and maximizes its value for tomorrow.